• Oksana Fertitta
    Everybody at Caruso piano goes above and beyond to make sure you get the best piano purchasing experience possible. Just got our piano delivered to our home in Florida and couldn’t be happier with the entire process!
  • Devin Short
    Larry could not have been more helpful and informative when I called to inquire about selling my piano. I so appreciated his transparency and the seamlessness of the entire process! Highly recommend!
  • Elissa Maynard
    I am very happy with my purchase at Caruso. They were very accommodating allowing me to come in on a day they were closed so I could try the pianos I was interested in. I ended up getting a piano that I absolutely love. Brian was so helpful and after the piano was delivered it needed adjustment. Brian set it up snd Caruso paid for my technician to fix the issue. Great company and so far so good! It’s been 2 weeks and I couldn’t be happier. Thank you Caruso for bringing a life long dream of owning a Yamaha grand piano to fruition.
  • Angela Butler
    This company was an absolute pleasure to do business with. I had my eye on a beautiful pink piano which had to make the journey from Connecticut to Texas. Brittany was wonderful every step of the way. She kept me informed of the piano’s progress and was also helpful in coordinating the delivery with the completion of our new house. The piano arrived in flawless condition. I highly recommend Caruso if you’re looking for a beautiful piano and great customer service.
  • metaluvr
    As a person who holds a degree in piano performance, to own a concert-quality grand piano has been a long-standing dream of mine. Due to space constraints and financial considerations, however, that dream went unfulfilled for years. I am very happy to report, though, that this all changed recently — and Caruso Piano Gallery was utterly (pardon the pun) *instrumental* in making it happen! I am now the proud owner of an absolutely stellar 7-foot grand that I initially saw on the Caruso website. I subsequently made the trek to Caruso's New London showroom to try out the piano in question, and I am now sitting only a few feet away from it in my living room, as shown in the accompanying photo. I cannot overstate how helpful, knowledgeable, and easy to deal with the staff at Caruso were throughout the process. Rich was the specific person there who helped me, and his insights and assistance were invaluable in guiding my purchase. I wholeheartedly recommend Caruso Piano Gallery to anyone looking to buy a great piano. They offer an extensive inventory of well maintained, reasonably priced instruments and were able to offer lightning-fast, long-distance delivery on the piano that I chose. Five stars!
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J.C. - Southwest Connecticut

"...Many thanks to you and your wonderful staff for providing the kind of buying experience that is so rare these days..."

We want to thank you for the exceptional experience that you and your staff provided for the purchase of our piano yesterday.

We were initially a bit anxious about buying a piano because of our relative inexperience in purchasing musical instruments.  We were considering what seemed to be a great deal on a piano through Craigs List, but wanted to learn more before making this commitment.  From the time that we walked through the door at Caruso, we were treated courteously and warmly.  We received an education in pianos in a non-pressured manner.  You helped us to understand the subtleties of the differences in the pianos through his wonderful playing, and the person who tunes the pianos was kind enough to show our daughter how this is done. 

I have no doubt that we have purchased the piano that is right for our family.  We are excited about getting our Yamaha U-3 for our daughter's lessons, and I have also decided to start playing the piano again.  Many thanks to you and your wonderful staff for providing the kind of buying experience that is so rare these days.

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