Frequently Asked Questions for Piano Buyers

Don't see your question here?

Just call or email us.  We'd love to hear from you.

I don't know much about pianos. Can you help me?

Sure, many of our pianos are sold to first-time buyers. Unlike many piano stores, we work hard create an informal, educational, and non-intimidating atmosphere for our buyers. Whether or not you ultimately buy from us, you'll always learn a lot about pianos when you work with Caruso Music.

I'm looking for a specific piano, but I don't see it on your website. Can you help me find it?

Absolutely. Just use our Piano Finder form to tell us what you're looking for. Our inventory changes daily, chances are we can help you find the piano you're looking for.

What forms of payment do you accept?

All Major Credit Cards

Charge up to 100% of the purchase price of your piano. Use your card in the store or call us at 800-264-6614 to process your card over the phone.

Financing: Pay over time with our convenient financing plan and bring this piano into your home quickly. Use our financing pre-approval form to give us the information we'll need to begin processing your application. Call us at 800-264-6614 anytime for a QuickQuote estimate of your monthly payment.

How should I take care of my piano?

Check out our Piano Care Guide to learn all about the most important aspects of taking care of your piano. If you're curious about anything that isn't covered there, just call or email us here at the store.

I have a trade in. Will you accept it?

We're always open to hearing about your trade-in. Although the realities of piano transportation costs mean that we can't accept every trade-in, we'll always discuss your trade-in prospects in a fair and upfront manner. The best way for you to tell us about your trade is by filling out our Seller Information Form which will tell us everything we'll need to know about your piano. 

Long-Distance Buyers

Check out our Long-Distance Buyer page to learn more about the long-distance buying process.